Southwest Airlines · Question
What Is Southwest Airlines's Cancellation Policy?
Expert answer updated for 2026, with official sources and links to detailed guides.
Understanding Southwest Airlines's cancellation policy can save you hundreds of dollars. Here's what you need to know for 2026.
24-Hour Free Cancellation
By U.S. Department of Transportation regulation, all airlines must offer free cancellation within 24 hours of booking for tickets purchased at least 2 days before departure. This applies to all Southwest fare types, including Basic Economy.
After 24 Hours
Southwest has no change or cancellation fees — ever. You can change or cancel any ticket for free at any time. Non-refundable fares (Wanna Get Away) receive travel credit valid for 12 months. Refundable fares (Business Select, Anytime) get a full cash refund. This is unique among major U.S. airlines.
Your Rights as a Passenger
If Southwest cancels or significantly delays your flight, you're entitled to a full refund — even on non-refundable tickets. This is federal law. The DOT Aviation Consumer Protection Division enforces these rights. For complaints, file at transportation.gov.
For full details, visit Southwest Airlines's website.