Hawaiian Airlines · Question
What Is Hawaiian Airlines's Cancellation Policy?
Expert answer updated for 2026, with official sources and links to detailed guides.
Understanding Hawaiian Airlines's cancellation policy can save you hundreds of dollars. Here's what you need to know for 2026.
24-Hour Free Cancellation
By U.S. Department of Transportation regulation, all airlines must offer free cancellation within 24 hours of booking for tickets purchased at least 2 days before departure. This applies to all Hawaiian fare types, including Basic Economy.
After 24 Hours
Hawaiian eliminated change fees for Main Cabin and above fares in 2020. Basic Economy tickets are typically non-changeable and non-refundable after 24 hours. Main Cabin and higher fares can be changed without a fee — you just pay any fare difference.
Your Rights as a Passenger
If Hawaiian cancels or significantly delays your flight, you're entitled to a full refund — even on non-refundable tickets. This is federal law. The DOT Aviation Consumer Protection Division enforces these rights. For complaints, file at transportation.gov.
For full details, visit Hawaiian Airlines's website.